![]() You can also contact the team via Facebook or Twitter at any time. Phone support is currently closed, and the live chat can experience longer queue times. English Support hours are reduced to 8:00 a.m. ** Be aware that EA Help support options are temporarily limited due to the current pandemic: Be patient, as there can be a wait time involved, particularly with account issues that need direct contact. From Windows 10 onwards you have to use the digital version of SC4 (Steam and GOG) because Microsoft has removed the DLLs inherent to SafeDisc and SecuROM and therefore the disk version of SC4 you can not run it. By downloading, you hereby agree to the terms set forth in the Maxis End User. They have been made available for the benefit of the SimCity 4 community, following the closure of the official SC4 website (simcity.ea.com) where these files were originally hosted. If this is the case, I would return the set to the seller and explain that you can't use it. All official files remain the intellectual property of Maxis / Electronic Arts (EA). Once a game is registered in Origin, the promo code cannot be sold or transferred to another person's account. If you bought the boxed set in a used condition, it's likely that the codes were already registered on Origin and therefore would not be transferable to your account. They will probably ask for some kind of purchase verification or proof that you own the box. Since it didn't take, you'll need to contact EA support and ask them to add to your account. Since you've already tried registering the SimCity 4 Deluxe boxed set, you've found that Origin may not recognize the promo codes even if it's never been registered before. If you find it, you'll need to contact support and work with them on whether it's possible to transfer to your current account. Try any old user names and password combinations to log in at ea.com and check to be sure it's not already out there. ![]() Once it's registered to an account, it can't be transferred or registered to a different account. I also edited the title to reflect the issue.įirst, be certain that you didn't already register this game under a different user name. Hi I moved your post from the SimCity 2013 forums, as SimCity 4 Deluxe is a different version and needs to be handled differently.
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